1. Q: Do you have a catalogue? Can you send me the catalogue to
have a check of all your products?
A: Yes , We have product catalogue . Please contact us on line or
send an Email to sending the catalogue.
2. Q: I can't find the product on your catalogue, can you make this
product for me?
A: Our catalogue shows most of our products, but not all. So just
let us know what product do you need , and how many do you want .
If we do not have it , we can also design and make a new mould to
produce
it . For your reference, making a ordinary mould will take about
35-45days.
3. Q : Can you make customized products?
A: Yes. We made a lot of customized products for our customer
before .And we made many moulds for our customers already .
4. Q: What kind of payment do you accept ? Can I pay RMB ?
A: We accept T/T(Wire transfer), Western Union and Paypal. Please be sure that we can receive the same amount of the
Invoice. And you can pay money In RMB. No problem.
5. Q : How to ship my order ? Is it safe?
A: For small package, we will send it by Express, tsuch as DHL,FedEx,,UPS,TNT,EMS. That's a Door to Door service .
For big packages, we will send them by Air or By sea. We will use good packing and ensure the safety.We will be
responsible to any product damage caused on delivery.
6. Q: Do youu have a guarantee of your product quality?
A: We have a guarantee of one year.
7. Q: Can I become an Agent / Dealer of ZHONGZHI products?
A: Welcome ! But please let me know your Country/Area fisrt, We
will have a check and then talk about this. If you want any other kind of cooperation, do not
hesitate to contact us.
